Elephant-Ornament in First Snow Janelle Imports Online, Stores

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers allows us to offer a range of shipping services. Our warehouse staff is highly educated to pack your items exactly as per the specifications that we supply. Prior to shipping, your goods will be thoroughly examined and safely secured. We ship to hundreds of thousands of customers every day in different countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders with more than one item will be assigned a distinct processing period for each item.

Prior to shipping, we will conduct a thorough inspection of the items you've ordered. Most orders are delivered within 48 hours. Expected delivery times are between 3-7 days.

Returns

Stock is dynamic. It's not entirely managed by us, as we are involved with multiple entities, including the factory and the storage. The actual inventory may change at any moment. Please understand it may happen that your order is out of stock after the order has been placed.

Our policy lasts for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a return or exchange.

The item you purchase must be in its original packaging and not be used. The item must be in the original packaging.